For the fourth consecutive year, Schoolbox has won The Educator’s 5-Star Service Provider Award in the Learning Management Systems category.
As a world-leading education technology provider for K-12 schools, our mission is to empower educators by providing them with a powerful digital platform to improve the student learning experience.
We do this by actively keeping the needs of educators at the heart of everything we do. More than 30% of our team are educators, ensuring we have a strong education voice in decision making and product development. This approach has allowed us to thrive and continually innovate over the last 20 years, while maintaining a 99% customer retention rate.
Schoolbox Implementation
Our Implementation team is here to provide you with all of the necessary support required during the initial implementation of Schoolbox Learning and Schoolbox Community. Your dedicated Education Consultant will support you every step of the way; from the initial project plan, all the way through to supporting you to engage your key stakeholders.
- Project plan tailored to your schools needs
- Weekly project meetings
- Deep customisation of your teaching and learning components
- Set up of users, systems, and user experience (UX)
- Training and on-site teacher day/s
School Engagement Team
Our School Engagement team, who are also former teachers and school leaders, work with you to support your school’s strategic planning and understand your school priorities. Each school has a dedicated school engagement manager assigned to them from the beginning of their journey, and they develop strong relationships with executive leadership teams and key stakeholders to support their school’s ongoing Schoolbox journey.
Schoolbox Technical Support
Our Support team is full of remarkable problem-solvers who are all well-versed in supporting our schools with their day-to-day enquiries. Available throughout the day to provide over the phone technical, troubleshooting and upgrade support, our support team will get you back on track in no time.
“I've come from a school where we had everything pretty much fine tuned. Now, I’m at a school where [Schoolbox] is quite new, so I'm always on the phone or sending you tickets. [The Schoolbox support team] are always on the ball responding really quickly. Shoutout to Vincent, you're there all the time for me and I really appreciate that.”
Schoolbox Professional Learning
We understand the importance of equipping new school staff with the necessary skills to maximise their Schoolbox experience, which is why we have a dedicated Professional Services Team in place.
Each member of our Professional Services Team has worked in a school before moving into their role here at Schoolbox, providing a deeper understanding of the needs of educators. Their role is to guide staff through best practice of the Schoolbox products, and as former teachers, have the ability and understanding to cater their support to your school’s specific needs.
“I just listened to Camille speak in the last session [at Meetup] and she is my new spirit animal I've decided. She is a really knowledgeable person that really gets how to integrate and adjust this tool for the needs of primary. She's been so open and wanting to liase with me after and I think that's amazing and they're the kinds of people you really need, and I appreciate that.”
The Educator 5-Star Service Provider Awards recognise service providers in the education industry who go the extra mile to support their customers, and continuously strive to enhance the learning experience through innovative solutions, exceptional dedication, and a commitment to fostering growth and success within the educational community.
Read more about The Educator’s 5-Star Service Provider Awards here.
